How to Prioritize Orders

Prioritizing orders helps to avoid any future conflicts between the customers and the shop owner. On ShopOnCloud, you can prioritize your orders based on their status. The status of each of your orders is represented by a Bell icon. The colour of this Bell icon is based on the “Order Status” that you update for each order. Follow the steps given below to prioritize the orders at your Shop on Cloud.

Step 1 - Log in to your ShopOnCloud account.

Step 2 - Click on “Orders” on the left side menu.

Step 3 - Click the “Change Status” button next to the specific order.

Step 4 - Select the “Order Status”. represents the real-time status of your order.

Step 5 - You can “Notify the Admin” and “Notify the Customer” options or choose between either according to your choice.

Step 6 - Click “Submit” once you are done.

Prioritize Colour Guide

Colour	Status
	New
	Processing
	Ready to Deliver
	Delivery in progress
	Delivered
	Hold

Now you can successfully prioritize your orders based on their real-time status. Deliver a good customer service by updating your orders frequently based on this method.