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ShopOnCloud Knowledge Center

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HomeHelpManage Multiple LocationsHow to Add Special Notes to Your Cart Page?
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    • Getting Started
      • How to Become a Shop Owner at ShopOnCloud
      • An Introduction to ShopOnCloud Admin Console
      • Add a Banner to your Shop On Cloud
      • Change the Display View of Your Shop
      • Add a Logo to Your Shop
      • Change the Default Display View of The Menu
      • Change the View of The Shopping Cart
      • How to Reset the Password of ShopOnCloud Admin Console
      • How to Change the Colour Settings of the Online Shop?
      • How to Delete a Shop Banner?
      • How to Activate an Online Shop?
      • Your Store URL
    • Billing
      • Plan Features
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      • Advanced Plan
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    • Manage Products
      • How to Manage Categories?
      • How to Manage the Availability of Your Products?
      • Add Products to the Shop
      • Set Up Related Products
      • How to Resize Product Images?
      • Set Up Your Own Attributes
      • Set Up a Product with Attributes
      • How to Manage Tags?
      • Manage Tags for each Product
      • Select a Primary Image for a Product
      • How to Enable Out of Stock Products for Backordering?
      • How to Add Manufacturer Suggested Retail Price to Products?
      • How to Add a Featured Product?
      • Add Variant Attributes to your Online Store Settings
      • How to Add Products with Dedicated URLs?
      • How to Add Variants to Products
      • How to Hide or Display Product Attributes?
      • View the Change History of Product Stock
      • How to Arrange a Category Order
      • How to Update a Bulk of Existing Products?
      • How to Upload a Bulk of Products to Your Shop?
      • How to Adjust the Variant Order in the Variant Product
    • Manage Orders
      • How to Manage Your Orders
      • How to Prioritize Orders
      • Manage Users’ Order Information
      • How to Edit Order Information?
      • How to Download A Summarised List of Orders?
      • How to Download Order Details on ShopOnCloud?
      • How to Print Order Invoice?
      • Add Your Logo to Your Invoices
      • How to Set Up a Minimum Value for Orders in ShopOnCloud?
      • How to Change the Payment Status of an Order?
    • Offers & Discounts
      • How to Add Category Based Product Discounts?
      • Add Offers Based On Product ID
      • How to Assign Offers for a Customer Group
      • How to Add Cart Based Offer?
      • How to Create Discount Coupons
      • How to Create Cart Offers Based on Cart Values
      • Creating a Free Shipping Promo Code for a Limited Period
      • Create a Promo Code for the Total Cart Price
      • Creating Promo Codes for Selected Products
      • Adding Bigger Discounts
      • Assigning Discounts for Products
    • Payments
      • How to Set Up Offline Payment Methods?
      • How to Set Up Online Payment Methods?
      • How to Add Pre-Payment and Post-Payment Instructions for Manual Payment Methods?
    • Manage Delivery (Shipping)
      • How to Add a New Delivery Method?
      • How to Add DHL Delivery Service?
      • How to Enable GRASSHOPPER Delivery Service?
      • How to Add a Customized Shipping Service?
      • Offering Free Shipping & Delivery
      • How to Add a Buffer Time for Order Delivery?
      • How to Enable or Disable Delivery Time Picker of the Cart?
      • How to Add Custom Shipping Rates on ShopOnCloud?
      • How to Add a New Custom Rate to the Existing Custom Shipping Rates List?
      • How to Import the Custom Shipping Rates in a CSV file?
      • How to Enable Separate Billing and Delivery Address?
      • How to Change Billing and Delivery Address Format?
    • Manage Multiple Locations
      • Add Business Locations to Your Shop
      • How to Edit Location Opening Hours?
      • How to Edit the Location-based Open Days?
      • How to Add Location-based Special Open Days and Hours to your Online Shop?
      • How to Add Special Notes to Your Cart Page?
      • How to Enable or Disable the Delivery Date Picker of the Cart?
    • Advanced UI Customization
      • Manage the User Interface of your Online Shop
      • How to Change Labels of Your Online Shop?
      • Integrate the ShopOnCloud Online Shop with Any Website
    • Advanced Settings
      • Change the Default Console View
      • How to Add Instruction to the Shopping Cart
      • How to Create Variables?
      • How to Create a Custom Field in the Manage Forms Section
      • How to Manage Tax and Other Chargers in your Shop?
    • Manage customers
      • How to Manage Guest Checkout
      • Manage Customers and Customer Groups
      • How to Block Customers on your Online Store?
      • How to Add New Customers to the Online Store?
    • Manage Shop Staff
      • How to Add a New User to Your Console?
      • How to Change User Permission?
      • How to Delete a User in the Admin Console
    • Content Pages
      • How to Add Web Pages for your Shop
    • Improving SEO
      • How to Setup SEO Tags for Category Pages
      • How to Setup SEO Tags for Product Pages?
      • How to Manage Product Page SEO Settings
      • How to Manage Category Page SEO Settings
      • How to Manage Home Page SEO Settings
      • How to Add the Google Analytics Tracking Code?
      • How to Generate Sitemap For Your Shop
      • How to Setup Structured Data for your Shop
    • Mobile Marketing
      • SMS Marketing and SMS Packages
    • Social Media Marketing
      • How to Set Up a Facebook Page?
      • How to Set up an Instagram Account?
      • How to Setup Facebook Product Feed?
      • How Do You Add a Product Feed to Your Facebook Shop?
    • Supportive Tool
      • How to Check Bandwidth Usage
      • How to send SMS Notifications?
      • How to Clear the CDN Cache of your online shop?
      • CSV
    • Security
      • Free SSL certificate
  • How to Add Special Notes to Your Cart Page?

    ShopOnCloud lets you enable your customers to add special instructions to their orders. So many shoppers wish for a place where they we could include a note to the seller. 

    Therefore, adding a seperate field for special instructions on your cart page will make your online store stand out among the other stores because it gives your customers a way to specify their needs and desires.  It could include gift messages, extra notes for delivery, packaging notes, and so much more. Follow the quick step-by-step guide below to get started. 







    Step 1 - The first step is to log into your ShopOnCloud account.


    Step 2 - Go to the Settings option on the left side menu.


    Step 3 - Next, select Location under the Settings section.


    Step 4 - Click the Edit icon.


    Step 5 - Scroll down to the Order Types section.


    Step 6 - Add the Checkout Message.


    Step 7 - Finally, click the SUBMIT button.


    Providing a field for special notes on the cart page will also allow customers to communicate better with you and promote ShopOnCloud cart page optimization. In addition, it lets you capture special instructions on how to prepare and deliver an order.


    Now your customers can leave a note on the cart page because there’s a text field on the it. This feature is completely customizable and user friendly. Cart notes that are submitted with a customer's order, will appear on their order page in the Shopify admin.

  • ShopOnCloud is an easy-to-use, affordable and secure eCommerce solution for businesses in any industry. We have combined the latest eCommerce technologies and proven eCommerce insights from eBEYONDS, a leading eBusiness and Digital Marketing Solutions Company based in Sri Lanka with over a decade of experience and expertise in eCommerce.

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