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HomeHelpManage Delivery (Shipping)How to Add Custom Shipping Rates on ShopOnCloud?
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  • How to Add Custom Shipping Rates on ShopOnCloud?

    Shipping and delivery are some of the most critical aspects of today's highly competitive eCommerce business. However, no one size fits every single shipping and delivery method. Therefore, incorporating custom shipping rates into the shipping strategy of your online store lets you ensure that you don't lose money on shipping. Custom shipping rates for deliveries is also a great way to offer your customers different shipping options based on their unique geographical location, order value and their customer category (E.g. loyal users). Never underestimate the importance of eCommerce shipping & delivery-two solid strategies that are essential for success.

    Follow the steps given below to implement custom shipping rates for deliveries from your ShopOnCloud online store.







    Step 1 – Log in to your ShopOnCloud account


    Step 2 – Click the Settings option on the left side menu


    Step 3 – Click Delivery under the settings section


    Step 4 – Click the  icon at the right-top corner of the page to add a new delivery method


    Step 5 – Select the Custom Shipping Rate delivery method


    Step 6 – Select ALL COUNTRY or SELECTED COUNTRY from the country section field


    Step 7 – Next, click the Submit button


    Step 8 – Afterwards, enable the Active field


    Step 9 – You can now add a list of delivery methods by clicking the Add new method button


    Step 10 – Enter the type of method that you want to opt for in the delivery methods section during the order placement


    Step 11 – The custom shipping rate method references custom shipping rates to calculate shipping rates based on a combination of conditions, including:


    • Address – region, country, city, zip code

    By selecting these configurations, the custom rates are filtered to calculate shipping charges.
    For example, if the customer's selected country is Sri Lanka and you add Country to address configuration, it will filter the corresponding rates to Sri Lanka or Any country area.


    • Order – quantity, weight, price

    Shipping costs tend to vary depending on a multitude of factors. The order configuration allows you to calculate shipping costs and make an accurate shipping estimate. By selecting the appropriate order configurations, you assess the quantity, weight, and price per unit of the product(s) that’s being delivered to put a price on the shipment.


    • Other – customer group, location

    The other configuration is designed to custom create an accurate shipping estimation based on the customer's location and the customer group (e. The choices are optional


    Step 12 – Import the custom rates CSV File.

    A CSV (comma-separated values) file is a delimited text file that uses a comma to separate values. Each line of the file is a data record. Each record consists of one or more fields that are separated by commas. The use of the comma as a field separator is the source of the name for this file format.


    Step 13 – Click the Submit button to save your updates.


    Now that you have implemented custom rates for shipping and delivery you can offer a diverse range of shipping and delivery methods to your customers at your ShopOnCloud online store.


    Two methods to add a custom rate to the existing custom rates list


    Having your custom shipping rates allows you to have complete control of the shipping for your store with no other plugins. If you’re using ShopOnCloud, this is how to accomplish this beyond the basic shipping settings by enabling you to do anything from different rates based on location to weight based on package sizing.


    You can set up custom shipping rates on ShopOnCloud with two simple methods:


    1. Add a new Custom Shipping Rate.
    2. Import the Custom Shipping Rate CSV file.

    Let your customers engross themselves in a delightful and seamless eCommerce shopping experience with custom shipping rates. Although it might take you some time to learn all of the ins and outs of handling the shipping function, as long as you have the right tools, then implementing custom shipping rates for deliveries does not need to be a nightmare. Use this guide to help you make the right decisions when creating custom shipping rates that both your customers and you can benefit from.

  • ShopOnCloud is an easy-to-use, affordable and secure eCommerce solution for businesses in any industry. We have combined the latest eCommerce technologies and proven eCommerce insights from eBEYONDS, a leading eBusiness and Digital Marketing Solutions Company based in Sri Lanka with over a decade of experience and expertise in eCommerce.

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