ShopOnCloud Knowledge Center
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As a branded eCommerce platform, ShopOnCloud offers an array of features that help our customers run their online stores smoothly and efficiently. We have expert-designed features that align with the needs and requirements of all businesses, be it casual selling or large-scale online selling. The speciality of ShopOnCloud features is that they are easy to use and help you create, manage, monitor and leverage your brand within the local and global marketplaces with minimum effort at an affordable price.
Of course, not all our features will be applicable to your business. Depending on the nature and parameters of your business and customer base, you will be able to make use of the specific features that enable you to scale up. And that is why we offer you several plans, some paid and some free, allowing you a choice.
ShopOnCloud offers three plans named the free plan, the structured plan, and the advanced plan. Each plan brings you specific features that align with specific requirements. ShopOnCloud further provides additional services that are available on demand.
While some features cater to specific requirements, most are highly appealing to ShopOnCloud users across all tiers. Scroll down to explore the features that are common to all plans.
As you are getting started on ShopOnCloud, it is crucial that you choose the plan that suits you the best. The following are the features common to all plans, meaning that no matter what plan you opt for, you get to enjoy the benefits of the following features.
ShopOnCloud is a brandable e-commerce website, one of the most popular in Sri Lanka. With ShopOnCloud, you get a trusted online store, and your customers will have no doubts and hesitations regarding reliability.
ShopOnCloud does not limit the number of products you can add to your online store. You can add and sell as many products as you want.
Adding discounts and offers to your store is pretty simple with ShopOnCloud. In just a few clicks, you can run promotional offers that are customizable to your needs and applicable to products, product categories and carts.
All our plans offer you the extra protection of an encrypted connection. Thanks to the SSL Certificate, your customers will know that they are shopping in a secure environment.
With ShopOnCloud, you don’t have to manage order reports manually. You can easily generate and download order reports with the ShopOnCloud reporting feature.
Minimize last-minute cart abandonment by providing your customers with multiple delivery options, no matter what plan you choose.
Be informed at all times. ShopOnCloud sends you alerts and notifications throughout the order fulfilment process so that you don’t miss any of the vital steps.
ShopOnCloud supports multiple payment gateways and allows you to integrate them to create a better shopping experience for your customers.
Encountered a problem you can’t seem to fix by yourself? No problem, ShopOnCloud help desk support will save the day.
ShopOnCloud offers you advanced product options, enabling you to add product descriptions, priduct variants, attributes, multiple images, product tags and many more.
With ShopOnCloud, you can effortlessly integrate google analytics and Facebook pixel no matter what plan you choose.
All our shops are built to support SEO and you can use this freely available feature to increase the online visibility of your store.
Apart from the features common to all plans, ShopOnCloud further offers several additional services that are available on demand. Some of them are included in the free and standard plans, while the advanced plan allows you to pick whatever additional service your business demands. The following are the additional services offered.
As an additional service, ShopOnCloud facilitates setting up advance offers & discounts based on corporate requirements.
ShopOnCloud assists you with setting up the social media platforms associated with your shop, thereby enabling social media marketing and selling via Facebook and Instagram shops.
ShopOnCloud supports you to integrate additional delivery partners other than ShopOnCloud-supported delivery partners, meaning that you can opt for a delivery partner of your choice.
The Advanced API Integration feature allows you to integrate ShopOnCloud through APIs into third-party applications.
Customise additional web pages and blogs on your shop with ShopOnCloud.
ShopOnCloud offers digital marketing services to help our customers reach their fullest capacity. This includes social media marketing as well.
Integrate SMS services for both order fulfilment notifications and campaigning and always keep your customers in the loop.
Introduce a loyalty points system to reward your customers effectively and increase customer retention.
The free plan allows you to use the ShopOnCloud platform for free and provides you with a free ShopOnCloud domain for your shop, in addition to the common features mentioned above.
However, the free plan does not include some of the features offered in the paid plans. For example, this plan does not include implementer assistance, platform training and support. Further, if you opt for the free plan, access to ShopOnCloud APIs that allows you to integrate with third-party applications will be restricted as well. Yet, you will have limited access to Delivery Partner Integration, an additional service that enables you to integrate additional delivery partners other than ShopOnCloud-supported delivery partners. The free plan will further provide you with digital marketing support, which is a highly sought-after additional feature offered by ShopOnCloud.
The ShoponCloud free plan is ideal for SMEs that are making their entrance into eCommerce. If you are a novice entrepreneur in the eCommerce arena, the free plan is the perfect option for you to explore the industry and test the waters without spending a penny.
This plan is recommended for businesses that are looking to cultivate their businesses, trying to scale up smoothly and effectively.
The standard plan brings you all the common features plus some highly useful specific features. For example, this plan allows you to use your own domain name for your shop, which will go a long way in terms of establishing your presence and online visibility. It gives you access to the ShopOnCloud APIs and further allows unlimited access to delivery partner integration, unlike the free plan. In terms of additional services available on-demand, the standard plan offers digital marketing support, SMS service integration, and access to the loyalty points system.
However, this plan doesn’t offer access to Advanced API Integrations, Additional Web pages, Blog and Customisations, Social Media Store Setup and Advance Offers & Discounts.
Nevertheless, the standard plan provides you with all the features crucial to take your already-established business to the next level. This will be the trusted partner in our journey upwards.
The ShopOnCloud advanced plan is fully customizable. This is not a pre-set plan and does not include a particular set of features, meaning that you will be able to discuss and determine exactly what your business needs at a particular point. All you have to do is pick the features you think will address the unique needs and gaps in your business and we will create a plan based on your requirements. You will be charged as per the customized plan. The advanced plan is ideal for any business looking to get the edge as it allows businesses to strategically respond to and maximize their unique strengths and weaknesses. If you opt for the advanced plan, you get access to options that are not available under the standard plan as well.