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ShopOnCloud Knowledge Center

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HomeHelpBillingPlan Features
  • View Categories

    • Getting Started
      • How to Become a Shop Owner at ShopOnCloud
      • An Introduction to ShopOnCloud Admin Console
      • Add a Banner to your Shop On Cloud
      • Change the Display View of Your Shop
      • Add a Logo to Your Shop
      • Change the Default Display View of The Menu
      • Change the View of The Shopping Cart
      • How to Reset the Password of ShopOnCloud Admin Console
      • How to Change the Colour Settings of the Online Shop?
      • How to Delete a Shop Banner?
      • How to Activate an Online Shop?
      • Your Store URL
    • Billing
      • Plan Features
      • Free Plan
      • Advanced Plan
      • Billing Overview
    • Manage Products
      • How to Manage Categories?
      • How to Manage the Availability of Your Products?
      • Add Products to the Shop
      • Set Up Related Products
      • How to Resize Product Images?
      • Set Up Your Own Attributes
      • Set Up a Product with Attributes
      • How to Manage Tags?
      • Manage Tags for each Product
      • Select a Primary Image for a Product
      • How to Enable Out of Stock Products for Backordering?
      • How to Add Manufacturer Suggested Retail Price to Products?
      • How to Add a Featured Product?
      • Add Variant Attributes to your Online Store Settings
      • How to Add Products with Dedicated URLs?
      • How to Add Variants to Products
      • How to Hide or Display Product Attributes?
      • View the Change History of Product Stock
      • How to Arrange a Category Order
      • How to Update a Bulk of Existing Products?
      • How to Upload a Bulk of Products to Your Shop?
      • How to Adjust the Variant Order in the Variant Product
    • Manage Orders
      • How to Manage Your Orders
      • How to Prioritize Orders
      • Manage Users’ Order Information
      • How to Edit Order Information?
      • How to Download A Summarised List of Orders?
      • How to Download Order Details on ShopOnCloud?
      • How to Print Order Invoice?
      • Add Your Logo to Your Invoices
      • How to Set Up a Minimum Value for Orders in ShopOnCloud?
      • How to Change the Payment Status of an Order?
    • Offers & Discounts
      • How to Add Category Based Product Discounts?
      • Add Offers Based On Product ID
      • How to Assign Offers for a Customer Group
      • How to Add Cart Based Offer?
      • How to Create Discount Coupons
      • How to Create Cart Offers Based on Cart Values
      • Creating a Free Shipping Promo Code for a Limited Period
      • Create a Promo Code for the Total Cart Price
      • Creating Promo Codes for Selected Products
      • Adding Bigger Discounts
      • Assigning Discounts for Products
    • Payments
      • How to Set Up Offline Payment Methods?
      • How to Set Up Online Payment Methods?
      • How to Add Pre-Payment and Post-Payment Instructions for Manual Payment Methods?
    • Manage Delivery (Shipping)
      • How to Add a New Delivery Method?
      • How to Add DHL Delivery Service?
      • How to Enable GRASSHOPPER Delivery Service?
      • How to Add a Customized Shipping Service?
      • Offering Free Shipping & Delivery
      • How to Add a Buffer Time for Order Delivery?
      • How to Enable or Disable Delivery Time Picker of the Cart?
      • How to Add Custom Shipping Rates on ShopOnCloud?
      • How to Add a New Custom Rate to the Existing Custom Shipping Rates List?
      • How to Import the Custom Shipping Rates in a CSV file?
      • How to Enable Separate Billing and Delivery Address?
      • How to Change Billing and Delivery Address Format?
    • Manage Multiple Locations
      • Add Business Locations to Your Shop
      • How to Edit Location Opening Hours?
      • How to Edit the Location-based Open Days?
      • How to Add Location-based Special Open Days and Hours to your Online Shop?
      • How to Add Special Notes to Your Cart Page?
      • How to Enable or Disable the Delivery Date Picker of the Cart?
    • Advanced UI Customization
      • Manage the User Interface of your Online Shop
      • How to Change Labels of Your Online Shop?
      • Integrate the ShopOnCloud Online Shop with Any Website
    • Advanced Settings
      • Change the Default Console View
      • How to Add Instruction to the Shopping Cart
      • How to Create Variables?
      • How to Create a Custom Field in the Manage Forms Section
      • How to Manage Tax and Other Chargers in your Shop?
    • Manage customers
      • How to Manage Guest Checkout
      • Manage Customers and Customer Groups
      • How to Block Customers on your Online Store?
      • How to Add New Customers to the Online Store?
    • Manage Shop Staff
      • How to Add a New User to Your Console?
      • How to Change User Permission?
      • How to Delete a User in the Admin Console
    • Content Pages
      • How to Add Web Pages for your Shop
    • Improving SEO
      • How to Setup SEO Tags for Category Pages
      • How to Setup SEO Tags for Product Pages?
      • How to Manage Product Page SEO Settings
      • How to Manage Category Page SEO Settings
      • How to Manage Home Page SEO Settings
      • How to Add the Google Analytics Tracking Code?
      • How to Generate Sitemap For Your Shop
      • How to Setup Structured Data for your Shop
    • Mobile Marketing
      • SMS Marketing and SMS Packages
    • Social Media Marketing
      • How to Set Up a Facebook Page?
      • How to Set up an Instagram Account?
      • How to Setup Facebook Product Feed?
      • How Do You Add a Product Feed to Your Facebook Shop?
    • Supportive Tool
      • How to Check Bandwidth Usage
      • How to send SMS Notifications?
      • How to Clear the CDN Cache of your online shop?
      • CSV
    • Security
      • Free SSL certificate
  • Plan Features

    As a branded eCommerce platform, ShopOnCloud offers an array of features that help our customers run their online stores smoothly and efficiently. We have expert-designed features that align with the needs and requirements of all businesses, be it casual selling or large-scale online selling. The speciality of ShopOnCloud features is that they are easy to use and help you create, manage, monitor and leverage your brand within the local and global marketplaces with minimum effort at an affordable price.  

    Of course, not all our features will be applicable to your business. Depending on the nature and parameters of your business and customer base, you will be able to make use of the specific features that enable you to scale up. And that is why we offer you several plans, some paid and some free, allowing you a choice. 

    ShopOnCloud offers three plans named the free plan, the structured plan, and the advanced plan. Each plan brings you specific features that align with specific requirements. ShopOnCloud further provides additional services that are available on demand.

    While some features cater to specific requirements, most are highly appealing to ShopOnCloud users across all tiers.  Scroll down to explore the features that are common to all plans.  

     

    Features common to all plans

    As you are getting started on ShopOnCloud, it is crucial that you choose the plan that suits you the best. The following are the features common to all plans, meaning that no matter what plan you opt for, you get to enjoy the benefits of the following features.



    • Branded Online Store

    ShopOnCloud is a brandable e-commerce website, one of the most popular in Sri Lanka. With ShopOnCloud, you get a trusted online store, and your customers will have no doubts and hesitations regarding reliability. 



    • Unlimited Products

    ShopOnCloud does not limit the number of products you can add to your online store. You can add and sell as many products as you want.



    • Discounts & Offers

    Adding discounts and offers to your store is pretty simple with ShopOnCloud. In just a few clicks, you can run promotional offers that are customizable to your needs and applicable to products, product categories and carts.  



    • Free SSL Certificate

    All our plans offer you the extra protection of an encrypted connection. Thanks to the SSL Certificate, your customers will know that they are shopping in a secure environment.



    • Reporting

    With ShopOnCloud, you don’t have to manage order reports manually. You can easily generate and download order reports with the ShopOnCloud reporting feature.



    • Multiple Delivery Options

    Minimize last-minute cart abandonment by providing your customers with multiple delivery options, no matter what plan you choose.


    • Alerts & Notifications

    Be informed at all times. ShopOnCloud sends you alerts and notifications throughout the order fulfilment process so that you don’t miss any of the vital steps.


    • Payments

    ShopOnCloud supports multiple payment gateways and allows you to integrate them to create a better shopping experience for your customers.



    • Help Desk Support

    Encountered a problem you can’t seem to fix by yourself? No problem, ShopOnCloud help desk support will save the day.  



    • Advanced Product Options 

    ShopOnCloud offers you advanced product options, enabling you to add product descriptions, priduct variants, attributes, multiple images, product tags and many more. 



    • Facility to Integrate Analytics

    With ShopOnCloud, you can effortlessly integrate google analytics and Facebook pixel no matter what plan you choose.



    • Search Engine Optimisation (SEO)

    All our shops are built to support SEO and you can use this freely available feature to increase the online visibility of your store.

     

     

    ShopOnCloud Additional Services (on demand)

    Apart from the features common to all plans, ShopOnCloud further offers several additional services that are available on demand. Some of them are included in the free and standard plans, while the advanced plan allows you to pick whatever additional service your business demands. The following are the additional services offered. 

     

    • Advance Offers & Discounts

    As an additional service, ShopOnCloud facilitates setting up advance offers & discounts based on corporate requirements.

     

    • Social Media Store Setup

    ShopOnCloud assists you with setting up the social media platforms associated with your shop, thereby enabling social media marketing and selling via Facebook and Instagram shops.


    • Delivery Partner Integration

    ShopOnCloud supports you to integrate additional delivery partners other than ShopOnCloud-supported delivery partners, meaning that you can opt for a delivery partner of your choice.


    • Advanced API Integrations

    The Advanced API Integration feature allows you to integrate ShopOnCloud through APIs into third-party applications.


    • Additional Web pages, Blog and Customisations

    Customise additional web pages and blogs on your shop with ShopOnCloud.

     

    • Digital Marketing Support

    ShopOnCloud offers digital marketing services to help our customers reach their fullest capacity. This includes social media marketing as well.


    • SMS Service Integration

    Integrate SMS services for both order fulfilment notifications and campaigning and always keep your customers in the loop.

     

    • Loyalty Points System

    Introduce a loyalty points system to reward your customers effectively and increase customer retention.


    The ShopOnCloud Free plan

    The free plan allows you to use the ShopOnCloud platform for free and provides you with a free ShopOnCloud domain for your shop, in addition to the common features mentioned above.

    However, the free plan does not include some of the features offered in the paid plans. For example, this plan does not include implementer assistance, platform training and support. Further, if you opt for the free plan, access to ShopOnCloud APIs that allows you to integrate with third-party applications will be restricted as well. Yet, you will have limited access to Delivery Partner Integration, an additional service that enables you to integrate additional delivery partners other than ShopOnCloud-supported delivery partners. The free plan will further provide you with digital marketing support, which is a highly sought-after additional feature offered by ShopOnCloud.   

    The ShoponCloud free plan is ideal for SMEs that are making their entrance into eCommerce. If you are a novice entrepreneur in the eCommerce arena, the free plan is the perfect option for you to explore the industry and test the waters without spending a penny.


    Read More


    The ShopOnCloud Standard plan

    This plan is recommended for businesses that are looking to cultivate their businesses, trying to scale up smoothly and effectively. 

    The standard plan brings you all the common features plus some highly useful specific features. For example, this plan allows you to use your own domain name for your shop, which will go a long way in terms of establishing your presence and online visibility. It gives you access to the ShopOnCloud APIs and further allows unlimited access to delivery partner integration, unlike the free plan. In terms of additional services available on-demand, the standard plan offers digital marketing support, SMS service integration, and access to the loyalty points system.

    However, this plan doesn’t offer access to Advanced API Integrations, Additional Web pages, Blog and Customisations, Social Media Store Setup and Advance Offers & Discounts.

    Nevertheless, the standard plan provides you with all the features crucial to take your already-established business to the next level. This will be the trusted partner in our journey upwards.   

     

    The ShopOnCloud Advanced plan

    The ShopOnCloud advanced plan is fully customizable. This is not a pre-set plan and does not include a particular set of features, meaning that you will be able to discuss and determine exactly what your business needs at a particular point. All you have to do is pick the features you think will address the unique needs and gaps in your business and we will create a plan based on your requirements. You will be charged as per the customized plan. The advanced plan is ideal for any business looking to get the edge as it allows businesses to strategically respond to and maximize their unique strengths and weaknesses.  If you opt for the advanced plan, you get access to options that are not available under the standard plan as well. 


    Read More

  • ShopOnCloud is an easy-to-use, affordable and secure eCommerce solution for businesses in any industry. We have combined the latest eCommerce technologies and proven eCommerce insights from eBEYONDS, a leading eBusiness and Digital Marketing Solutions Company based in Sri Lanka with over a decade of experience and expertise in eCommerce.

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      370,
      Level 4,
      High Level Road,
      Pannipitiya,
      Sri Lanka.

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