Sothys is a Paris-based high-end skincare brand that specializes in the finest cosmetic products and professional, high-end performance. Sothys has always stood out as a cutting-edge beauty expert due to its extraordinary commitment to providing absolute beauty to women and men around the world for over 70 years. Their products are sold exclusively in beauty institutes, salons, and spas. Due to a multitude of factors such as unique needs, affordability, and preferences, their clientele is limited to a niche and well-established market segment. Thus, their operations tend to be highly focused and specific. They have three physical stores spanning Colombo 07, Colombo 03, and Negombo to serve Sri Lanka with their prime collection of products. As a result, Sothys constantly had a steady stream of high revenue before the pandemic.
Challenge
However, things changed drastically with the onset of the Covid-19 pandemic in early 2020. As Covid-19 struck, all beauty institutions, salons, and spas across Sri Lanka were forced to close and mandate the rules and regulations implemented by the Sri Lankan government as a measure to control the transmission of the virus. Since their clientele was no longer operating, Sothys Sri Lanka was heavily affected. Their stream of income declined rapidly. The pandemic proved that it now takes a more digital approach to sell well. Therefore, Sothys had to adapt its business to the changes and set up an online store quickly. This demanded a scale-up at a level where all Sothys products are up and running within a short period. Following the footsteps of many other businesses, Sothys desired to move their previously in-store services online. This is when Shoponcloud came to the rescue.
Solution
Our highly dedicated and experienced team offered Sothys an online shop at a very affordable price and monthly rate. Since we take a highly focused approach to serve our customers, Soothys online shop features all their products so customers have direct and easy access to all the products they may require. Moreover, we integrated their website and social media accounts with the online shop to optimize service provision. Sothys is a very special case because certain features which are unique to Shoponcloud such as visibility related features, the inclusion of the product name to the online shop URL, and meta titles and meta descriptions, were all launched with the Sothys online shop
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